The phone number field freezes on my phone. What should I do?

This is a known issue on some browser and device combinations (especially Chrome on Android). Here are a few things you can try:

• Type in your phone number slowly and avoid using auto-fill. Note: If your screen remains frozen, you may need to restart the payment process by searching for your case and adding it to your cart.

• Try switching to a different browser, such Safari or Firefox (if available on your device).

• Use a desktop or laptop instead.